Good intentions can have negative impact. Start improving your meetings/1 on 1s by understanding how we perceive feedback. Impact vs Intent is the difference between how we perceive feedback or a situation vs how the other party perceives it. While there is a lot in play during feedback sessions, today, I’ll talk about this specific blind spot.
Let’s say we’re giving feedback, and another party is receiving our feedback. We are completely aware of our own ideas as we have them, this makes us pre-disposed to focus on our intention. However, the other party of a feedback session is focusing on our output, unaware of our thoughts and intentions, thus they will be measuring the impact our feedback has. The same is true of any situation involving 2 or more people. This is Impact vs Intent.